About Us

Maintenance Procedures

Follow these steps.

  • Photos

    Attach photos, if possible.

  • Details

    Be specific and detailed. Complete each applicable section of the request form.

  • Assignment

    Our staff receives a notification of your request. A vendor will be assigned.

  • Troubleshooting

    One of our staff members may call you to troubleshoot.

  • Next Steps

    You will be notified of the next steps through a phone call, text message, or a message through your Resident Portal.

Self-Help Repair Videos

Repair or damage caused by negligence or misuse is the tenants responsibility. In such cases, repairs will be made, and tenant will be charged for the cost of the labor and materials.