Owners
Frequently Asked Questions
Property Management Services
What services do you offer for property owners?
We handle marketing, tenant screening, leasing, rent collection, maintenance, and legal compliance. We also provide financial reporting through our owner portal.
How are maintenance issues handled?
Tenants submit requests through our portal. Minor issues are handled in-house; larger repairs are assigned to licensed vendors.
Can I approve repairs before they are completed?
For repairs over $XXX, owner approval is required. Emergency repairs are done immediately for safety.
How do I receive rental income?
Rent is direct-deposited into your account by the 10th of each month.
How are tenants screened?
Our screening includes:
- Credit Check (600+ recommended)
- Income Verification (2.5x rent)
- Rental History
- Criminal Background Check
How do I access my financial statements?
Log into your Owner Portal for real-time financial reports, statements, and maintenance logs.
Can you help with property marketing?
Yes! We list properties on Zillow, Facebook, and rental sites, conduct virtual tours, and host showings.
How do I terminate my management agreement?
We require a 60-day written notice. Any pending maintenance or tenant issues must be resolved before the transition.
